terms & conditions

Privacy & Safety

edit.h is committed to protecting your privacy and will only use the information we collect about you lawfully. We only collect your information in order to process your order and provide you wit the best possible service. We ensure that this is kept securely and processed fairly. 

 

We never collect or store credit/debit card information. We use a third party processor to handle this information securely. None of this information is stored anywhere on our website. We sue the information you provide about yourself when placing an order only to complete the order. We do not share this information with any outside third parties except to the extent necessary to fulfill the order. 

 

You can sign up to receive updates on our latest products and features via the subscription newsletter, which you at any time can request to unsubscribe from.

Faulty, missing or damaged goods

Replacements or refunds will be given for faulty or damaged products. Please notify us the next working day 

​if you receive a faulty or damaged product. Incomplete orders must be notified within 24hrs.

Refunds will only be credited with the same payment method as the original purchase.

Cancellations

If you wish to cancel your order, get in touch as soon as possible as we process your order as promptly as we can. If your order has already been dispatched to you, please await its arrival and return without opening the package ; return in accordance with our returns policy which you find in 'deliveries & returns'.

Payments

 

We take card and PayPal payments online, but can also accept cash payment upon collection/ delivery in person. Please contact us beforehand if your prefer a cash payment.

Cards accepted are Visa, Mastercard, American Express, Maestro and more.

Wholesale Inquiries

We welcome any wholesale and commission enquiries  - please get in touch via the contact form, or email directly on edith.kiosk@gmail.com