deliveries & returns

Deliveries

We currently only offer UK deliveries through the online shop, but please contact us to request a quote for an international delivery.

UK deliveries are mainly made with Royal Mail, but a courier service like DHL may also be used. It is also possible to make special requests.

Your order will be dispatched within three working days of receipt of payment and subject to availability. If your order is very urgent, please email us to request a speedy delivery (to a possible extra charge).

To contact us please use our form in 'contacts' or email directly on 'edith.kiosk@gmail.com'.

 

Returns, refunds & exchange policy

If you are not happy with your online purchase once it has been delivered to you, you may return the goods within 14 day working days of delivery for a refund or a credit note (6 months validity from day of issue).

All returns requires to be recorded/ signed for, with a tracking number. You as a customer is responsible for the cost of return. The product you return must be unused and in the original condition as when received. You are responsible for the safe keeping the product(s) until its return and we don't accept liability for returned goods that have been damaged in transit to us.

Refunds will be credited with the same payment method as the original purchase.